The results of the 2016 IATA Passenger Global Survey
Source: 2016 IATA Passenger Global Survey
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The 2016 Global Passenger Survey (GPS) shows that passengers are looking for technology to improve their travel experience. As the appetite for tech is higher than ever, passengers expect an unparalleled experience, industry needs to be more agile, and be open to re-think the current state. Source: 2016 IATA Passenger Global Survey
Travellers expect a connected experience across their physical and digital experience, that is personalized and provides them the same conveniences in flight, as on the ground. Source: 2016 IATA Passenger Global Survey
Not only are their more people flying today, but the demographics of travellers are more diverse24/10/2016 |
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